OUR BUSINESS MODEL AND VALUE CREATION Human 49,476 employees of which 40% women of which 74% outside France Commercial 165,000 customers worldwide 100,000 suppliers and subcontractors Financial Stable ownership 100% SNCF (rated AA- by S&P and AA3 by Moody’s) Operational 936 sites Network covering 167 countries 10 million sqm of warehouses and operating premises Fleet of 3,607 self-owned trucks Advanced IT systems Environmental Fuel consumption 94 M liters Electricity consumption 244 GWh Natural gas consumption 211 GWh OUR RESOURCES OUR PURPOSE Serving people by delivering their goods all around the world Confiance VISION We want to be our customers’ preferred growth partner • Make it easy for the client to do business with us • Win, retain and develop profitable clients • Always deliver a perfect service • Get paid for what we do • Recruit, develop and retain quality people • Ensure the safety of our people everywhere and at anytime • Be a good citizen 7 GOLDEN RULES Common principles of excellence Freight management Warehousing and high added-value logistics services A GLOBAL OFFER TO PROVIDE OUR CUSTOMERS WITH END-TO-END SUPPORT FOR THEIR LOGISTICS NEEDS The strengths of a world leader 14 2022 ACTIVITY AND SUSTAINABILITY REPORT 01 PROFILE AND AMBITION
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