4.1 Health and Safety in the workplace GEODIS employs roughly 50,000 people worldwide and several thousand service providers are involved in the Group’s activities. These employees and service providers are drivers, employees handling parcels on logistics platforms, workers on complex freight operations – oversized goods or heavy loads – or operators and support functions. These people are key to carrying out the logistics and transport services that the Group provides to its customers. Looking after people’s health and safety is therefore not only a way of protecting them, playing a part in their well-being and earning their loyalty; it is also a necessity for maintaining and developing the Group’s activities. “Ensure the safety of our people everywhere and at anytime” is one of GEODIS’s 7 Golden Rules. The Group’s frequency rate for workplace accidents has seen a sharp decline of 30% over the last three years. This demonstrates the commitment of the Group and its employees and shows that the right programs and actions have been implemented. This result provides encouragement for the Group to press ahead with the process of continuous improvement and to reaffirm its ambition to be one of the best performing logistics companies in terms of employee health and safety. In the same way as health and safety, security is an integral part of the Group’s 7 Golden Rules. GEODIS is committed to protecting people and both tangible and intangible assets against malicious acts of all kinds, from one end of the supply chain to the other. 4.1.1 Health-Safety-Security policy Approaching risks Health and safety risks are specific to each activity. Each of GEODIS’s businesses has developed a strong culture of safety in the workplace, whether on site or on the road, and has developed its own policy in this area. To define the most appropriate targets and the corresponding roadmaps, the respective entities are working on: • identifying safety risks and threats along with the needs and expectations of the relevant stakeholders; • assessing the risks identified and also opportunities for progress; • identifying applicable regulations and looking for gaps in terms of compliance; • looking proactively for ways to improve management practices; • involving employees and their representatives as well as partners. The targets resulting from this exercise, the roadmaps for achieving them and the management of cross-disciplinary programs are coordinated at Group level to ensure that they are consistent. A triple shield GEODIS considers three fundamental components in mitigating risk and maximizing performance in Health, Safety and Security: corporate culture, processes and technology. • Culture: each individual’s behavior is a factor in ensuring their own safety and that of others. The Group is committed to promoting a culture of health, safety and security everywhere, for everyone, in all circumstances. To this end, GEODIS provides its employees with awareness-raising and training on health and safety issues. The managers of each entity are committed to this approach, and every month the Management Board reviews key performance indicators relating to accidents and significant events both for the Group and for each of the lines of business and regions. • Processes: organization and processes are defined to ensure that health and safety standards are respected in all circumstances, whether they are regulatory or voluntary. GEODIS applies a policy of continuous improvement and draws on feedback as a means of implementing best practices. • Technology: the work environment and the equipment and materials employed can be sources of risk or, on the contrary, contribute to risk prevention. As with processes, regulatory compliance is the foundation, which is reinforced by feedback from experience to incorporate best practices. This is especially true for driving safety and for the ergonomics of handling operations. 49 2022 ACTIVITY AND SUSTAINABILITY REPORT EDITORIAL > PROFILE AND AMBITION > CSR POLICY > ENVIRONMENT > ETHICS > TABLE OF INDICATORS > SOCIAL
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