Better integrating human performance, ergonomics & well-being GEODIS strives to constantly improve the ergonomics of the workstation by reviewing tasks, methods and equipment. In the United States, for instance, a pilot study called Ergo-Valuator was conducted in 2022 at a GEODIS facility in Mobile, Alabama, with the help of an ergonomics consultant. This study helped to raise awareness among the teams, train them in best practices at the workstation and modify the design of certain equipment. The program is now being rolled out at other sites. Also in the United States, an employee training and certification program has been introduced to optimize the positioning and removal of trailers at the quayside in order to reduce the risk of accidents related to these operations, which can have serious consequences. The nature of the work in warehouses involves repetitive lifting, pushing, pulling and moving tasks. Risk assessment and body posture related to these tasks are a focus of concern and lead to multiple preventive actions and adaptations of workstations. In Germany, for example, most packaging tables are heightadjustable. In 2022, the Netherlands took the lifting of loads more fully into account in the design of shelving by defining stricter specifications than required by the regulations. Lastly, in the context of its partnership with Renault Trucks for the development of a 16-tonne urban vehicle for delivery in city centers, GEODIS is particularly committed to taking driver ergonomics and personal safety into consideration. The teams involved in this innovative vehicle project have been strongly influenced by field observation. Certifications The Group’s safety policy is based on the ISO 45001 standard, which provides the framework for the assessment and certification of the occupational health and safety management system. By the end of 2022, 250 GEODIS sites were ISO 45001 certified, which corresponds to a coverage rate of 31% of the Group’s workforce. Health and Safety culture GEODIS is constantly working with its teams on programs to improve the health and safety of all its employees. This is the case, for example, with driver safety training and handling training for staff working in logistics warehouses. A number of initiatives in 2022 served to strengthen the health and safety culture: • the APAC Region trained 26 employees from its warehouse design teams to identify hazards and assess risks and opportunities in accordance with guidelines set out in the ISO 45001 standard; • the European Road Network line of business has updated the Health-Safety-Environment modules it uses for onboarding operational personnel (drivers, forklift operators, employees in workshops and vehicle wash stations, etc.); • the Safety Days organized in the different entities were an opportunity to involve employees in occupational health and safety issues in the workplace (risk detection, first aid management and emergency situations), as well as risk prevention issues in a broader sense, with awareness-raising sessions on breast cancer screening, all in a relaxed and collaborative atmosphere. Recognizing and encouraging continuous improvement by celebrating progress and the best results is also part of GEODIS’s practice. In the United States, awards are given to sites with the best performance during audits based on criteria that include health, safety, security and quality. A tournament called Topgun is also organized on the theme of forklift handling, raising awareness of the safety features of forklifts and their safe operation. Each year, GEODIS organizes Golden Globe awards to stimulate innovation around themes that are essential to the company. In 2022, the first prize in the Corporate Social Responsibility category went to the You See You Act project, presented by employees in the APAC region. This project consists of a smartphone application that promotes a safety culture by allowing each employee to easily report any dangerous condition or situation. Implementation of the application halved the number of workplace accidents in the pilot area within six months. Health protection and quality of life at work GEODIS believes that trying to achieve a better balance between personal and professional life contributes to the well-being, fulfillment and commitment of employees. To this end, numerous company agreements on professional equality and quality of life at work are regularly signed between the trade unions and the various legal entities in France. These agreements propose adjustments to better reconcile these two aspects for specific situations, particularly for those who are parents, caregivers or older employees. 52 2022 ACTIVITY AND SUSTAINABILITY REPORT 04 SOCIAL
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