1. In its pursuit of performance, GEODIS applies a model of business excellence that gives an operational definition of the organization, each person’s mission, priority measures, expected results and performance indicators. To reflect this model in the day-to-day work of its teams, GEODIS has defined 7 Golden Rules and 7 Leadership Principles founded on the “Investors In People” framework. The 7 Golden Rules summarize the important actions required to deliver excellent results. The 7 Leadership Principles address the behavior of our managers needed to support, empower and engage our employees. Along with its purpose, vision and values, these foundational elements are the cornerstones of the Company mindset and culture. On employees Overall satisfaction rate for employees: 82% 35% of women managers 10 hours of training annually per Full Time Equivalent Frequency rate of lost-time accidents: 9.8 Severity rate of accidents: 0.56 On customers Overall satisfaction rate for customers: 91% Net Promoter Score: +31 23% of sites triply certified Quality‑Safety-Environment On our shareholder Revenues €11.6 billion EBITDA €1.12 billion Operating cash flow transformation: 84% On society EcoVadis evaluation: 70/100 (Gold) Commitments to the community Taxes paid in 2023: €265 million On the environment 8.3% of alternative vehicles in GEODIS’s self-owned fleet CO2 emissions scopes 1+2+3: 3.8 MtCO2e CDP Climate score: AOur impacts world with innovative, sustainable and ethical logistics VALUES • Be a GEODIS ambassador • Own the all • Engage and empower people • Debate. Decide. Align. • Duty to communicate • Walk the talk • Drive results 7 LEADERSHIP PRINCIPLES CLOSE TO OUR CUSTOMERS • Industrial • Retail • Fast-moving consumer goods • Automotive & Mobility • High Tech • Healthcare • Aerospace & Defense VERTICAL EXPERTISE Drivers of transformation A structured organization aiming for excellence LINES OF BUSINESS • Global Freight Forwarding & Supply Chain Optimization • Global Contract Logistics • European Road Network • Distribution & Express • Data management • Cybersecurity • Robotics • Low-carbon mobility INNOVATION & DIGITAL SUSTAINABILITY • Climate & environment • Responsible employer • Ethics & compliance Commitment Innovation Trust Solidarity Passion • Europe • France & North Africa • Americas • Asia-Pacific & Middle East 2023 ACTIVITY AND SUSTAINABILITY REPORT - 15 EDITORIAL > 1. PROFILE AND AMBITION > 2. CSR POLICY > 3. ENVIRONMENT > 4. SOCIAL > 5. ETHICS > 6. TABLE OF INDICATORS
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