2023 ACTIVITY AND SUSTAINABILITY REPORT - 3 MESSAGE FROM MARIE‑CHRISTINE LOMBARD 4 1. PROFILE AND AMBITION 8 1.1 Presentation of the Group 9 1.2 Activities 9 1.3 Business model and value creation 14 1.4 Trends 16 1.5 Strategy 17 1.6 Innovation 18 1.7 Corporate governance 21 2. CORPORATE SOCIAL RESPONSIBILITY POLICY 28 2.1 CSR policy 29 2.2 Main challenges and GEODIS’s responses 32 2.3 Stakeholders 34 2.4 CSR governance 36 2.5 Recognition 37 3. ENVIRONMENT 40 3.1 Climate 41 3.2 Air quality 50 3.3 Managing natural resources 52 3.4 Other environmental challenges 54 4. SOCIAL 58 4.1 Health, Safety and Security 59 4.2 The Group’s employees 63 4.3 Management of talent 65 4.4 Diversity and inclusion 70 4.5 Compensation and benefits 73 4.6 Labor relations 74 4.7 Employee engagement 75 4.8 Human rights and fundamental freedoms 75 4.9 Corporate citizen initiatives 76 4.10 Service continuity 77 5. ETHICS 80 5.1 Compliance and business integrity 81 5.2 Responsible value chains 86 5.3 Data protection 87 5.4 Promoting CSR to our stakeholders 88 6. TABLE OF INDICATORS 92 Environmental indicators 92 Certifications 95 Social indicators 96
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