4. 4.1 Health, Safety and Security 4.1.1 Ambition & Strategy GEODIS employs roughly 53,000 people worldwide and several thousand temporary workers and service providers are involved in the Group’s activities. They include drivers, employees handling parcels on logistics platforms, workers on complex freight operations – oversized goods or heavy loads – and operators and support staff. These people are key to carrying out the logistics and transport services that the Group provides to its customers. Looking after people’s health and safety is therefore not only a way of protecting them, playing a part in their well-being and earning their loyalty; it is also a necessity for maintaining and developing the Group’s activities. 865 lost-time accidents were reported in 2023 for GEODIS personnel, sometimes resulting in many days’ lost time. The principal risks relate to handling, traveling, driving, carrying loads and contact with forklift trucks in warehouses. This only reinforces the Group’s commitment to continuous improvement with regard to both the number and severity of accidents and confirms GEODIS’s ambition to be one of the best-performing logistics companies in terms of employee health and safety. “Ensure people’s health, safety & security everywhere, at all times” is one of GEODIS’s 7 Golden Rules. This Golden Rule encompasses security as well as health and safety. When it comes to security, the aim is to prevent and manage the risks of malicious acts, which are by their very nature deliberate or intentional. These can occur in the form of theft, violence in all forms, cyber-attacks, verbal aggression and so on. To this end, the Group has created a network of international experts, resources and processes, and is committed to: ● protecting people: employees, executives and managers, suppliers, visitors, subcontractors, etc.; ● protecting tangible assets: warehouses, offices, technical installations, data centers, etc.; ● protecting intangible assets: data, information, the GEODIS image and brand, etc. 4.1.2 Governance: roles and responsibilities Health, safety and security are at the very heart of GEODIS’s concerns and they are addressed at the highest level. The Group’s Health, Safety and Security policy is signed by all members of the Management Board. Roles, responsibilities and powers From the GEODIS Executive Board to its smallest operation, the General Management of each entity is responsible for the Health, Safety and Security performance of its scope. Key information and details of performance are reported to the Management Board each month and to the Supervisory Board at least annually. Each entity’s General Management is supported by experts in health, safety and security, who also work in a network to share experiences and develop the Group’s policy and practices. The health and safety network is led by the Group Health and Safety Department, which reports to the executive vice president, Sustainability, who is a member of the Management Board. The security network is led by the Group Security Department, which reports to the executive vice president, Human Resources, who is a member of the Management Board. 2023 ACTIVITY AND SUSTAINABILITY REPORT - 59 EDITORIAL > 1. PROFILE AND AMBITION > 2. CSR POLICY > 3. ENVIRONMENT > 4. SOCIAL > 5. ETHICS > 6. TABLE OF INDICATORS
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