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Currently the GEODIS network is experiencing no significant operational disruption. Should this situation alter, we will report all the details here.

May 2020 updates

Dear Valued Customer,

We continue to report operational constraints related to GEODIS services only when they occur. At our locations not mentioned operations are running as usual as far as we know.

The majority of GEODIS offices across China are operating with normally; our GEODIS Wuhan branch has received the local authority’s greenlight to resume to work at the office. The status of our Chinese offices and warehouses can be found HERE.

GEODIS also provides the latest updates on the operations in our network countries where our agent partners are serving on our behalf, please find the information  HERE.

In France, the lifting of the lockdown begins on the 11 of May. This means the resumption of activity for a large number of companies, and for D&E, the gradual return to operational levels aligned as closely as possible to the pace of this recovery.D&E is working to gradually ramp up its resources, in order to allow its express offer to return to normal by June 2. This represents at this deadline, the reinstallation of the essentials:
-              Twice daily delivery
-              Saturday morning delivery
-              top H 
-              LAO (delivery before opening)
-              commitment to express deadlines

D&E restarts on this same date of June 2, the "On Demand" offer and the associated recipient notifications.
The same is true for live animals: restarting of all traffic of live animals from June 2, but with departures only from Monday to Wednesday. The reopening of departures on Thursday will be effective from August 31.
The other temporary adjustments to the D&E commercial offer have been lifted as of Monday the 11 of May: 
-              C.O.D. deliveries
-              Swap deliveries
-              Deposits and collections of goods at our docks for any kind of consignee including private individuals

Concerning individuals, D&E continues to provide delivery to individuals, excluding departments 67, 68 and 90.More than ever, the management of these flows to the individual must be done in strict compliance with the usual B2C support conditions  HERE.
All our deliveries, both private and business, continue to be carried out in compliance with our contactless delivery procedure, in order to guarantee the safety of our employees, our clients and the consignees.
The absolute necessity for our shippers is to verify before sending, that their recipients are able to receive their goods. D&E hope, like its clients, that this economic recovery will be fast, and reaffirm that our mission "to help you succeed by overcoming logistical constraints" is more important to us than ever.

Road Transport in France continues to mobilize its resources to the highest level of efficiency possible to fulfil customer demand. Our aim is to learn how you are preparing for the  progressive restart and to understand  what is important on your markets and in your countries, in the context of even shorter term visibility which will remain a challenge.We are here to share and exchange analysis of the situation, including your short and medium term projections. In this way we hope to provide solutions that will mix capacity and flexibility, and in the same time a guarantee that sanitary rules in force will be strictly respected. For this reason, we have secured a regular delivery of masks and sanitary products to our drivers. We are also working closely with our main transport partners to ensure they can also achieve their missions safely. Contact your local GEODIS office who will be able to rapidly respond to your requirements.

Freight Forwarding activities continue to operate adequately globally. As the GEODIS workforce has transitioned to a remote working environment in most countries around the world, CCL (Cargo Container Lines) Original Bills of Lading, as well as import and export shipments, may not be handled as promptly as expected in most of our European branches. We recommend that you use Express CCL or ask your suppliers at origin to Telex Release the documents through a  local GEODIS office. We remind you that transport documents are available via your Real-Time Information System (IRISaccount through which you can also perform online bookings.

The Contract Logistics Line of Business continues to operate in all GEODIS countries with increased security measures in our warehouses. All employees follow the reccommended preventive measures (frequent handwashing, one-meter distance between co-workers) and our facilities are thoroughly deep cleaned on a daily basis. In addition, activities in healthcare and food warehouses are geared up to ensure efficient delivery in all countries.


In several countries we have started to implement further remote working options for our employees. So far this is not impacting our operational capacity and you can expect to be served as usual.

Dear Valued Customer,

We continue to report operational constraints related to GEODIS services only when they occur. At our locations not mentioned operations are running as usual as far as we know.

The majority of GEODIS offices across China are operating with normally; our GEODIS Wuhan branch has received the local authority’s greenlight to resume to work at the office. The status of our Chinese offices and warehouses can be found HERE.

GEODIS also provides the latest updates on the operations in our network countries where our agent partners are serving on our behalf, please find the information  HERE.

In France, the lifting of the lockdown begins on the 11 of May. This means the resumption of activity for a large number of companies, and for D&E, the gradual return to operational levels aligned as closely as possible to the pace of this recovery.D&E is working to gradually ramp up its resources, in order to allow its express offer to return to normal by June 2. This represents at this deadline, the reinstallation of the essentials:
-              Twice daily delivery
-              Saturday morning delivery
-              top H 
-              LAO (delivery before opening)
-              commitment to express deadlines

D&E restarts on this same date of June 2, the "On Demand" offer and the associated recipient notifications.
The same is true for live animals: restarting of all traffic of live animals from June 2, but with departures only from Monday to Wednesday. The reopening of departures on Thursday will be effective from August 31.
The other temporary adjustments to the D&E commercial offer have been lifted as of Monday the 11 of May: 
-              C.O.D. deliveries
-              Swap deliveries
-              Deposits and collections of goods at our docks for any kind of consignee including private individuals

Concerning individuals, D&E continues to provide delivery to individuals, excluding departments 67, 68 and 90.More than ever, the management of these flows to the individual must be done in strict compliance with the usual B2C support conditions  HERE.
All our deliveries, both private and business, continue to be carried out in compliance with our contactless delivery procedure, in order to guarantee the safety of our employees, our clients and the consignees.
The absolute necessity for our shippers is to verify before sending, that their recipients are able to receive their goods. D&E hope, like its clients, that this economic recovery will be fast, and reaffirm that our mission "to help you succeed by overcoming logistical constraints" is more important to us than ever.

Road Transport in France continues to mobilize its resources to the highest level of efficiency possible to fulfil customer demand. Our aim is to learn how you are preparing for the  progressive restart and to understand  what is important on your markets and in your countries, in the context of even shorter term visibility which will remain a challenge.We are here to share and exchange analysis of the situation, including your short and medium term projections. In this way we hope to provide solutions that will mix capacity and flexibility, and in the same time a guarantee that sanitary rules in force will be strictly respected. For this reason, we have secured a regular delivery of masks and sanitary products to our drivers. We are also working closely with our main transport partners to ensure they can also achieve their missions safely. Contact your local GEODIS office who will be able to rapidly respond to your requirements.
France: Progressive  deconfinement starting on May 11th; we propose Spot traffic solutions. Operational dock in Roissy for medical transport. We receive charters from China and redistribute goods. 
Spain and Portugal: Some industries are restarting but it is very slow; the GEOFRET train is in operation between Hendaye and Metz. 
Italy: The deconfinement is planned for May 4th. Some regions have authorized the reopening of some shops (library, products for babies). It is compulsory to wear a mask in Lombardy. We propose Spot traffic solutions. All our multimodal flows are operational and working well. 
Germany: Shops under 800 sqm have reopened from 20th of April and schools will do so from 4th of May.Our FTL fleet with XL-Code trailers is ava ilable for domestic or international transportation.
Czech Republic: Government has announced a progessive deconfinement plan that will spread until 15th June.  Road activities and warehousing are operational.

Freight Forwarding activities continue to operate adequately globally. As the GEODIS workforce has transitioned to a remote working environment in most countries around the world, CCL (Cargo Container Lines) Original Bills of Lading, as well as import and export shipments, may not be handled as promptly as expected in most of our European branches. We recommend that you use Express CCL or ask your suppliers at origin to Telex Release the documents through a  local GEODIS office. We remind you that transport documents are available via your Real-Time Information System (IRISaccount through which you can also perform online bookings.

The Contract Logistics Line of Business continues to operate in all GEODIS countries with increased security measures in our warehouses. All employees follow the reccommended preventive measures (frequent handwashing, one-meter distance between co-workers) and our facilities are thoroughly deep cleaned on a daily basis. In addition, activities in healthcare and food warehouses are geared up to ensure efficient delivery in all countries.


In several countries we have started to implement further remote working options for our employees. So far this is not impacting our operational capacity and you can expect to be served as usual.

April 2020 updates

Dear Valued Customer,

We continue to report operational constraints related to GEODIS services only when they occur. At locations not mentioned operations are running as usual as far as we know.

The majority of GEODIS offices across China are operating with normal; our GEODIS Wuhan branch has received the local authority’s greenlight to resume to work at office. The status of our Chinese offices and warehouses can be found HERE.

GEODIS also provides the latest updates on the operations in our network countries where our agent partners are serving on our behalf, please find the information  HERE.

In France, Distribution & Express is adapting its operations on a daily basis, in order to offer the best business continuity possible to its customers, whilst maintaining our current pricing conditions.
This mobilization allows D&E to handle the priority flows (such as health, hygiene, food and police equipment) as well as its traditional traffics (B2B, delivery to individuals, hazardous goods…). More specifically, D&E continues its operations on behalf of the Ministry of Health, to ensure the delivery of medical equipment and materials to hospitals throughout France.
Please note that the handling of the shipments to individuals, is done excluded delivery on departments 67, 68, 90 and Corsica, and must be done in strict compliance with our with our  usual B2C handling conditions HERE. Especially packages > 30 kg must be palletized.
These temporary adjustments to our services are implemented to help us deal with this crisis. (Note: we have temporarily suspend Saturday morning deliveries; twice daily deliveries; pick-up and drop-off in our depots for individuals; contractual guarantees of our delivery times; and consignee’s pre-notifications).
It is essential that shippers verify that their recipients are available to receive goods prior to dispatch.
In this regard, we ask you to give your affected recipients, the attached poster (FR versionUK version), to affix to their shop window, storefront or access portal. This will assist our drivers in identifying which recipients are available to receive deliveries even if they are currently closed to the public. We have also modified our methods of signing, in order to protect our drivers and consignees: implementation of a “contactless delivery” procedure, to avoid contact and in compliance with barrier and distance measures. Previously, we inform you that we have provided our employees, and in particular our drivers, with masks, individual soap and hydroalcoholic gel.
We would like to thank you our customers for the many messages of encouragement and thanks we receive every day: this is very much appreciated, especially by our operational teams, which are on the front line during this crisis.

Road Transport in France continues to mobilize its resources to the highest level of efficiency possible to fulfil customer demand. Transport activities are still decreasing in Europe with the stronger confinement measures put in place in certain countries.  In Spain this week, factories are still closed and there is an overall decrease in consumption. For example, the beverages season has not started yet due to less demand from consumers and distributors. The food retail, medical supplies and packaging sectors are still high. Spot transportation is available; contact your local GEODIS office who will be able to rapidly respond to your requirements.
Spain and Portugal: Transport activity reduced at minimum level due to more closures of factories in Europe. 
Italy: Borders are still taking a long time to cross and administrative problems are arising considering the difficulty in obtaining the necessary paperwork .Logistics activities still functioning. Cross-dock platforms in Turin and Milan are open. Drivers are 100% working and delivering essentials such as oxygen to hospitals.
Germany: Automotive industry has extend the shutdown of the production by two weeks until 17.04.2020. 
UK:Transport capacities available for both to and from the UK
Czech republic: Operations secured with transfer of some of our customers activities from France to Czech Republic.  Warehousing is in operation.  We have the capacity to increase our volumes for some customers for exports, once the movement of cargo is authorized.

Freight Forwarding activities continue to operate adequately globally. As the GEODIS workforce has transitioned to a remote working environment in most countries around the world, CCL (Cargo Container Lines) Original Bills of Lading, as well as import and export shipments, may not be handled as promptly as expected in most of our European branches. We recommend that you use Express CCL or ask your suppliers at origin to Telex Release the documents through a  local GEODIS office. We remind you that transport documents are available via your Real-Time Information System (IRISaccount through which you can also perform online bookings.

The Contract Logistics Line of Business continues to operate in all GEODIS countries with increased security measures in our warehouses. All employees follow the reccommended preventive measures (frequent handwashing, one-meter distance between co-workers) and our facilities are thoroughly deep cleaned on a daily basis. In addition, activities in healthcare and food warehouses are geared up to ensure efficient delivery in all countries.


In several countries we have started to implement further remote working options for our employees. So far this is not impacting our operational capacity and you can expect to be served as usual.

Dear Valued Customer,

We continue to report operational constraints related to GEODIS services only when they occur. At locations not mentioned operations are running as usual as far as we know.

The majority of GEODIS offices across China are operating with normal; our GEODIS Wuhan branch has received the local authority’s greenlight to resume to work at office. The status of our Chinese offices and warehouses can be found HERE.

In France, Distribution & Express is adapting its operations on a daily basis, in order to offer the best business continuity possible to its customers, whilst maintaining our current pricing conditions.
This mobilization allows D&E to handle the priority flows (such as health, hygiene, food and police equipment) as well as its traditional traffics (B2B, delivery to individuals, hazardous goods…). More specifically, D&E continues its operations on behalf of the Ministry of Health, to ensure the delivery of medical equipment and materials to hospitals throughout France.
Please note that the handling of the shipments to individuals excludes delivery to departments 09, 67, 68, 90 and Corsica, and must be understaken in strict compliance with our usual B2C handling conditions HERE.
These temporary adjustments to our services are implemented to help us deal with this crisis. (Note: we have temporarily suspend Saturday morning deliveries; twice daily deliveries; pick-up and drop-off in our depots for individuals; contractual guarantees of our delivery times; and consignee’s pre-notifications).
It is essential that shippers verify that their recipents are available to receive  goods prior to dispatch.
In this regard, we ask you to give your affected recipients, the attached poster (FR versionUK version), to affix to their shop window, storefront or access portal. This will assist our drivers in identifying which recipents are available to receive deliveries even if they are currently closed to the public.  
We have also modified our methods of signing, in order to protect our drivers and consignees: implementation of a “contactless delivery” procedure, to avoid contact and in compliance with barrier and distance measures. Previously, we inform you that we have provided our employees, and in particular our drivers, with masks, individual soap and hydroalcoholic gel.
We would like to thank you our customers for the many messages of encouragement and thanks we receive every day: this is very much appreciated, especially by our operational teams, which are on the front line during this crisis.
Due to Easter Monday being a public holiday, and with the temporary suspension of services on Saturday mornings, shipments picked up at the end of this week, will be delivered from Tuesday, April 14 onwards
April 10 is a holiday in the East of France (Good Friday).
Combined with the major health problems in this region, this leads us to carry out targeted retentions of departures to departments 57, 67, 68 and 90, in order to spread deliveries between April 14 and 16 and thus relieve our agencies on these departments, which operate in reduced workforce.
 
Road Transport in France continues to mobilize its resources to the highest level of efficiency possible to fulfil customer demand. Transport activities are still decreasing in Europe with the stronger confinement measures put in place in certain countries.  In Spain this week, factories are still closed and there is an overall decrease in consumption. For example, the beverages season has not started yet due to less demand from consumers and distributors. The food retail, medical supplies and packaging sectors are still high. Spot transportation is available; contact your local GEODIS office who will be able to rapidly respond to your requirements.
Spain and Portugal: Transport activity reduced at minimum level due to more closures of factories in Europe. 
Italy: Borders are still taking a long time to cross and administrative problems are arising considering the difficulty in obtaining the necessary paperwork .Logistics activities still functioning. Cross-dock platforms in Turin and Milan are open. Drivers are 100% working and delivering essentials such as oxygen to hospitals.
Germany: Automotive industry has extend the shutdown of the production by two weeks until 17.04.2020. 
UK:Transport capacities available for both to and from the UK
Czech republic: Operations secured with transfer of some of our customers activities from France to Czech Republic.  Warehousing is in operation.  We have the capacity to increase our volumes for some customers for exports, once the movement of cargo is authorized.


Freight Forwarding activities continue to operate adequately throughout Europe. As the GEODIS workforce is transitioning to a remote working environment in different European countries, CCL (Cargo Container Lines) Original Bills of Lading, as well as import and export shipments may not be handled as promptly as expected in most of our European branches. We recommend that you use Express CCL or ask your suppliers at origin to Telex Release the documents through a  GEODIS office at origin. We remind you that transport documents are available via your Real-Time Information System (IRISaccount through which you can also perform online bookings.

The Contract Logistics Line of Business continues to operate in all GEODIS countries with increased security measures in our warehouses. All employees follow the reccommended preventive measures (frequent handwashing, one-meter distance between co-workers) and our facilities are thoroughly deep cleaned on a daily basis. In addition, activities in healthcare and food warehouses are geared up to ensure efficient delivery in all countries.


In several countries we have started to implement further remote working options for our employees. So far this is not impacting our operational capacity and you can expect to be served as usual.

March 2020 updates

February 2020 updates

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