6. TABLE OF INDICATORS Disclosure requirement Disclosure requirement description Section of the report Pages ESRS S2 VALUE CHAIN WORKERS S2 SBM-3 Material impacts, risks and opportunities and their interaction with strategy and business model 2.3 Double materiality analysis 2.6 Impacts, risks and opportunities 28 34 S2-1 Policies related to value chain workers 4.3 Human rights in the value chain 4.1 Health, safety and security at work 5.2 Supplier relations management 2.5 CSR roadmap 80 65 89 31 S2-2 Processes for engaging with value chain workers about impacts 4.3 Human rights in the value chain 2.4 Interactions with stakeholders 5.2 Supplier relations management 80 30 89 S2-3 Processes to remediate negative impacts and channels for value chain workers to raise concerns 4.3.1 Whistleblowing and protecting whistleblowers 81 S2-4 Action plans and approaches to managing material risks and opportunities 4.3 Human rights in the value chain 4.1 Health, safety and security at work 80 65 S2-5 Metrics and targets 4.3 Human rights in the value chain Annex 1 Table of indicators 80 96 ESRS S4 CONSUMERS AND END-USERS S4 SBM-3 Material impacts, risks and opportunities and their interaction with strategy and business model 2.3 Double materiality analysis 2.6 Impacts, risks and opportunities 28 34 S4-1 Policies related to consumers and end-users 4.4 Consumers and end-users 5.3.1 Personal data 82 91 S4-2 Processes for engaging with consumers and endusers about impacts 2.4 Interactions with stakeholders 4.4.2 Customer satisfaction 30 82 S4-3 Processes to remediate negative impacts and channels for consumers and end-users to raise concerns 4.4.2 Customer satisfaction 4.3.1 Whistleblowing and protecting whistleblowers 82 81 S4-4 Taking action on material impacts on consumers and end-users, and approaches to managing material risks and pursuing material opportunities related to consumers and end-users, and effectiveness of those actions 4.4.1 Service continuity 4.4.2 Customer satisfaction 4.4.3 Health and safety of customers, consumers and local residents 5.3.1 Personal data 82 82 83 91 S4-5 Metrics and targets 4.4 Consumers and end-users Annex 1 Table of indicators 82 96 104 - 2024 ACTIVITY AND SUSTAINABILITY REPORT
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