2. Risks Opportunities Scope • Operational risks: decreased motivation. Increased employee turnover. Rising rates of short- and long-term sick leave • Reputational risks: damage to the Group’s reputation, with possible repercussions on employee appeal and customer loyalty. • Financial risks: numerous employee-related disputes and convictions. Employee retention thanks to a work environment conducive to well-being and career development. Encouraging career development through career management and training programs. Own operations, upstream value chain • Operational and financial risks: recruitment difficulties and talent loss, high employee turnover. Costs involved in recruiting and training new employees. Promotion of the Group’s culture and values, making it more attractive to employees. Employee motivation and performance translate into improved operational performance for the benefi t of customers. Own operations • Operational risks: disruption and reduced quality of service. Risk of operating license revocation. • Reputational risks: loss of confi dence among employees and partners, leading to a drop in retention. • Financial risks: cost of government levies relating to workplace incidents. Potential cost of adjustments for conformity at short notice. Developing a culture of occupational Health & Safety and security that promotes the well-being of employees and partners. Improved Group productivity, quality of service and competitiveness. Lower absenteeism. Customer recognition. Own operations, upstream and downstream value chains • Reputational risks: proven/suspected human rights violations can lead to employee disengagement, early termination of contracts or exclusion from tenders by customers and damaged public image. • Regulatory risks: non-compliance with legal obligations (duty of vigilance) may result in lawsuits and claims for compensation and damages. Building trust with stakeholders, the foundation for lasting, balanced and sustainable relations. Response to the demands of customers and civil society for transparency and control of the value chain. Upstream value chain • Operational risks: loss of business due to poor service quality. By distributing essential goods and services, GEODIS strengthens its reputation as a local, trusted partner. New business opportunities. Own operations, downstream value chain 2024 ACTIVITY AND SUSTAINABILITY REPORT - 37 EDITORIAL > 1. GROUP PROFILE > 2. GENERAL INFORMATION > 3. ENVIRONMENT > 4. SOCIAL > 5. ETHICS > 6. ANNEXES
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