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The 7 keys to a successful Peak Season

From personalising orders, to managing the volume of returns, to optimising order picking time, find out how to make your next Peak Season a success!​

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Key takeaways

 

Understand the peak period challenges and identify the opportunities it presents for your business and your market share

Prepare your strategy in 7 key points: from securing stocks to reducing lead times.

Discover innovative solutions on how to adapt to the significant demand at this time of the year.

Understand the importance of your logistics provider to grow your business and your customer satisfaction during the peak season.

 

woman scan parcel elogistics

40

%

increase in volumes processed ​during the peak season ​*

83

%

of consumers are looking for eco-friendly brands and products during the festive season, and 42% are even considering paying more for sustainable shipping options ​**

76

%

of consumers say that being delivered on time is the most important criterion for their purchase ***

The 7 Keys To A Successful Peak Season

 

The peak period is the time of the year when sales increase drastically and when companies can stand out from the competition and strengthen their market presence.

 

To take full advantage of the opportunities offered by the peak season, while at the same time facing up to the challenges it presents, it is important to follow a well planned strategy: sufficient and optimised stocks, personalisation, fast order preparation and delivery, a controlled returns policy and dedicated teams.

 

In order to carry out succesfully this strategy, it is sometimes necessary to count on an external logistics provider, reliable and flexible, which is the ultimate key to a good customer experience .

In this guidebook, we propose 7 keys to the success of your peak period!

 

 

*Source : GLS France

**https://ecommerce.dhl.fr/toutes-les-categories/peak-season-2022-a-quoi-peut-sattendre-votre-e-shop/

***https://www.academieduservice.com/2021/12/16/tendances-relation-client-2022-thierry-spencer/