The 7 Keys To A Successful Peak Season
The peak period is the time of the year when sales increase drastically and when companies can stand out from the competition and strengthen their market presence.
To take full advantage of the opportunities offered by the peak season, while at the same time facing up to the challenges it presents, it is important to follow a well planned strategy: sufficient and optimised stocks, personalisation, fast order preparation and delivery, a controlled returns policy and dedicated teams.
In order to carry out succesfully this strategy, it is sometimes necessary to count on an external logistics provider, reliable and flexible, which is the ultimate key to a good customer experience .
In this guidebook, we propose 7 keys to the success of your peak period!
*Source : GLS France
**https://ecommerce.dhl.fr/toutes-les-categories/peak-season-2022-a-quoi-peut-sattendre-votre-e-shop/
***https://www.academieduservice.com/2021/12/16/tendances-relation-client-2022-thierry-spencer/