Reverse Logistics

Optimize reverse logistics, with GEODIS’ proven returns model & international network. We design reverse flows to protect your profits & shopper experience.

Contact our Reverse Logistics experts

Please note that these GEODIS solutions are intended for professionals only.

Our experts will provide you with more information about our solutions and know-how.

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From cost center to competitive advantage

 

Embrace customer returns with our reverse logistics solution. 

 

Whether you sell B2B or B2C, upgrade your product lifecycle management with:

 

  • Efficient product returns management
  • Collection at customer site
  • Sorting, grading, refurbishing, & repair management
  • Omni-channel remarketing
  • Cost-competitive reuse & recycling of end-of-life products
  • Real-time visibility from receiving to shipping 
  • Analytics to optimize product recovery

 

Ultimately, we improve brand protection, data security, & revenue recovery, while reducing landfill waste & incineration. 

Services

Returns management

Ideal for rapid processing & efficient management of returned goods. Once we collect, inspect, sort, test & re-stock, we distribute goods & offer swap services.

Mid-life product management: repairing, refurbishing, remarketing

Give your unwanted, damaged, or end-of-lease goods a second life. We manage all the processes that enable reuse, from refurbishment and data wiping to resale.

End-of-life product management: dismantling, recycling

We inspect & dismantle non-repairable goods and then run scrapping, recycling, & certified destruction. We also obtain value from certain goods via remarketing.

Reverse logistics solution: A powerful differentiator

Reverse logistics is a critical business process, especially considering the 30% return rate on online sales. But processing product returns is tedious. It is also expensive due to rising transport costs, supply chain disruptions, & excess inventory. 

Manage these returns well, and you gain a competitive business advantage – and an additional source of profit.

I’m looking for a location in
India (16 results)
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GEODIS | Freight Forwarding - Ahmedabad
604 Abhishree Avenue Nehru Nagar Circle - Ambawadi Gujarat, 380015 Ahmedabad
GEODIS | Freight Forwarding - Bangalore
S.R. InfoTech Complex No.2 - Thaverekere Main Road S.G. Palya DRC Post, 560029 Bangalore
GEODIS India Private Limited - Bangalore
S.R. InfoTech Complex, No - 2, Thaverekere Main Road, D.R.College Post, S.G. Palya, 560029 Bangalore
GEODIS | Freight Forwarding - Chennai
Dowlath Tower, 12th Floor, No. 59,61 & 63 Taylors Road, Kilpauk, 600010 Chennai
GEODIS | Freight Forwarding - Cochin
3 E, 3rd Floor - Oxford Business Centre - Srikandathu Road - Ravipuram, 682016 Cochin
GEODIS | Freight Forwarding - Coimbatore
Trichy Road - 1605 - 4th Floor, 641018 Coimbatore
GEODIS | Freight Forwarding - Gurgaon
Building No.5 DLF Cyber Terraces Gurgaon, 122002 Gurgaon
GEODIS | Freight Forwarding - Hyderabad
Unit No. 303, 3rd Floor, Eden Square Building, Sangeet X Road, Regimental, 500003 Hyderabad
GEODIS | Freight Forwarding - Jakarta
Gedung Plaza City View 5th Floor - Jl. Kemang Timur No. 22, 12510 Jakarta
GEODIS | Freight Forwarding - Jakarta
Soewarna Bussiness Park Blok B No. 5 - Soekarno Hatta International Airport - Cengkareng, 19110 Jakarta
GEODIS | Freight Forwarding - Kolkata
Akash Tower - 781 Anandpur, 700017 Kolkata
GEODIS | Freight Forwarding - Mumbai
904,B-Wing, Marol, Andheri East, 400059 Mumbai
GEODIS | Freight Forwarding - Pune
205-206-207, 2nd Floor, Gera Legend,North Main Road, Koregaon Park, 411001 Pune
GEODIS | Freight Forwarding - Tirupur
33(2)/16B - Nehru Street, 641601 Tirupur
GEODIS | Freight Forwarding - Tuticorin
No.97 C.G.E Colony - 3rd Street, 628003 Tuticorin
GEODIS | Freight Forwarding - Vadodara
113, K10 Grand, BH K10 Atlantis, Nr. Genda Circle, Sarabhai Campus, Wadiwali, 390007 Vadodara
India (16 results)
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Damien-Derouene-expert.jpg

"The exponential growth of eCommerce has led to the development of new consumer habits. For one, online customers tend to order several sizes and/or colors of an item to try at home. This implies a high volume of returns. How your retail business handles these returns will determine your customer’s shopping experience. And that is important because 95% of satisfied customers come back to shop for more; while 90% will not if they’re dissatisfied."

 

Damien Derouene, GEODIS, Global Director, Reverse Logistics, Supply Chain Optimization

Frequently asked questions

Reverse logistics involves the process of retrieving unwanted or defective goods from customers. The return may have been requested for several reasons including damage or wrong specification of the goods delivered. Smartly invest in a reverse logistics partner to optimize your returns management. 

In reverse logistics, you may have to manage some or all the following processes:

 

  • Returns management
  • Recall of faulty goods
  • Repair and maintenance of stock
  • Repackaging returned goods for resale or reprocessing
  • Redeployment of products
  • Dismantling products for the sale of its parts
  • Recycling and selling end-of-life materials or certified disposal

How well the return process is managed speaks volumes about your company’s commitment to its customers. If reverse fulfillment happens smoothly and without any delays, it will encourage customers to shop from you again, and more often. Thus, getting your reverse supply chain right is a great way to secure customer loyalty.

Ecommerce businesses with environmental goals should opt for reverse logistics that does not let returned products feed into the landfills or be incinerated. ​When undertaking the return process, your business needs to take an informed decision to repair, refurbish, recycle, and extract components from the goods.

Fill out the form to get in touch with our GEODIS experts

 

We’ll show you how you can use GEODIS to deliver what matters to your customers. No matter the size, goals or shape of your business – we can tailor-make our solutions to fit your needs.

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