Reverse Logistics

Optimize reverse logistics, with GEODIS’ proven returns model & international network. We design reverse flows to protect your profits & shopper experience.

Contact our Reverse Logistics experts

Please note that these GEODIS solutions are intended for professionals only.

Our experts will provide you with more information about our solutions and know-how.

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From cost center to competitive advantage

 

Embrace customer returns with our reverse logistics solution. 

 

Whether you sell B2B or B2C, upgrade your product lifecycle management with:

 

  • Efficient product returns management
  • Collection at customer site
  • Sorting, grading, refurbishing, & repair management
  • Omni-channel remarketing
  • Cost-competitive reuse & recycling of end-of-life products
  • Real-time visibility from receiving to shipping 
  • Analytics to optimize product recovery

 

Ultimately, we improve brand protection, data security, & revenue recovery, while reducing landfill waste & incineration. 

Services

Returns management

Ideal for rapid processing & efficient management of returned goods. Once we collect, inspect, sort, test & re-stock, we distribute goods & offer swap services.

End-of-life product management: dismantling, recycling

We inspect & dismantle non-repairable goods and then run scrapping, recycling, & certified destruction. We also obtain value from certain goods via remarketing.

Reverse logistics solution: A powerful differentiator

Reverse logistics is a critical business process, especially considering the 30% return rate on online sales. But processing product returns is tedious. It is also expensive due to rising transport costs, supply chain disruptions, & excess inventory. 

Manage these returns well, and you gain a competitive business advantage – and an additional source of profit.

I’m looking for a location in
Spain (15 results)
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GEODIS | Road Transport - ALMUSSAFES
Polígono Industrial Juan Carlos I, Avenida La Foia, 8 nº 1 -4, 46440 ALMUSSAFES
GEODIS - Freight Forwarding - Barcelona
Edificio de Servicios Generales - Of. A-405 - Centro de Carga Aerea, 8820 Barcelona
GEODIS | Freight Forwarding - Bilbao
Gran Via 17, 3ºdrcha, 48001 Bilbao
Sealogis Projects - Bilbao
Gran Via 17, 3ºdrcha, 48001 Bilbao
GEODIS | Freight Forwarding - Dos Hermanas | Sevilla
Edf. Wertice, Calle Gabriel Miró, 3 pta.5 off 6A, 41704 Dos Hermanas | Sevilla
GEODIS | Road Transport - EL BURGO DE EBRO
Polígono Industrial El Espartal, s/n, Ctra. de Castellón km. 216, 50730 EL BURGO DE EBRO
Geodis RT Spain
C/ Edison, 44 – 1ª planta, 28906 Getafe (Madrid)
GEODIS | Road Transport - IRUN
Lamisingo Iturria Kalea, Edificio Ugalde Eraikina, Oficina 302, 20305 IRUN
GEODIS | Freight Forwarding - Madrid
Edificio GEODIS - Centro de Carga Aerea - Av. Central s/n, 28042 Madrid
GEODIS | Road Transport - BERRIOPLANO ( PAMPLONA)
Ciudad del Transporte de Pamplona, 31119 Óriz
GEODIS | Contract Logistics - Torija
Calle Vía de servicio I-7, 20 Suelo, 19190 Torija
GEODIS - Freight Forwarding - Valencia
Calle Doctor J.J. Domine, nº1 - Planta 8, 46011 Valencia
GEODIS | Road Transport - VALLADOLID
Avenida Del Euro, nº 7, Edificio B Of 201, 47009 VALLADOLID
GEODIS | Road Transport - VILADECAVALLS
Polígono Industrial Can Trias, C/ Miguel Servet, s/n, 08232 VILADECAVALLS
GEODIS | Contract Logistics - Villamuriel de Cerrato
Pol. Ind. El Arriero Ctra., 34190 Villamuriel de Cerrato
Spain (15 results)
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Damien-Derouene-expert.jpg

"The exponential growth of eCommerce has led to the development of new consumer habits. For one, online customers tend to order several sizes and/or colors of an item to try at home. This implies a high volume of returns. How your retail business handles these returns will determine your customer’s shopping experience. And that is important because 95% of satisfied customers come back to shop for more; while 90% will not if they’re dissatisfied."

 

Damien Derouene, Global Director, Reverse Logistics GEODIS Supply Chain Optimization

Frequently asked questions

Reverse logistics involves the process of retrieving unwanted or defective goods from customers. The return may have been requested for several reasons including damage or wrong specification of the goods delivered. Smartly invest in a reverse logistics partner to optimize your returns management. 

In reverse logistics, you may have to manage some or all the following processes:

 

  • Returns management
  • Recall of faulty goods
  • Repair and maintenance of stock
  • Repackaging returned goods for resale or reprocessing
  • Redeployment of products
  • Dismantling products for the sale of its parts
  • Recycling and selling end-of-life materials or certified disposal

How well the return process is managed speaks volumes about your company’s commitment to its customers. If reverse fulfillment happens smoothly and without any delays, it will encourage customers to shop from you again, and more often. Thus, getting your reverse supply chain right is a great way to secure customer loyalty.

Ecommerce businesses with environmental goals should opt for reverse logistics that does not let returned products feed into the landfills or be incinerated.​ When undertaking the return process, your business needs to take an informed decision to repair, refurbish, recycle, and extract components from the goods.

Fill out the form to get in touch with our GEODIS experts

 

We’ll show you how you can use GEODIS to deliver what matters to your customers. No matter the size, goals or shape of your business – we can tailor-make our solutions to fit your needs.

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