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Drive Customer Loyalty with an efficient returns management solution
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returns management customer loyalty
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With the intensification of e-commerce competition, it has become increasingly difficult to differentiate your offer. Consumers know this well — as do an increasing number of business buyers, incidentally — and details, such as an easy and convenient returns process, can affect a buying decision. Indeed, low- or no-cost expedited delivery and a flexible and easy returns policy a...
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How can Foreign-Trade Zones in the USA benefit your supply-chain?
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FTZ Foreigh Trade Zone USA
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What is a Foreign-Trade Zone (FTZ) in the USA?
A Foreign-Trade Zone (FTZ) is a secure, geographical area authorized by the federal government, where commercial merchandise, both domestic and foreign, is outside the commerce of the United States for customs purposes. The United States FTZ can be located anywhere in the United States and allows manufacturers and distributors to s...
Author
Brian
Riley
Senior Vice President CHB, Americas chez GEODIS Freight Forwarding
Brian Riley is Senior Vice President of GEODIS | Freight Forwarding USA, stationed in Philadelphia, Pennsylvania. He started his career in Customs Brokerage in 1984 at F.B...
Why GEODIS's e-Logistics solution represents a new choice for retailers today
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Why GEODIS's e-Logistics solution represents a new choice for retailers today
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e-Logistics solution retailer
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If there were ever a genuinely Herculean task facing operations and IT managers in retail today, it must be the creation and maintenance of an omnichannel environment that ticks all the necessary boxes: preservation of the highest quality customer experience, reasonable costs, high levels of reliability in fulfillment, and a reliable nurturing of the company's brand.
Tasks to...
How do you optimize the medicines supply chain to prevent shortages?
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The 1980s saw the globalization of supply chains and, with it, the large-scale outsourcing of production to low- and middle-income countries with lower cost labor. Pharmaceutical companies were caught up in this trend, with the main aim being to minimize costs. However, by relocating the production of active pharmaceutical ingredients and medicines, they exposed themselves to ma...
Author
David
Frouin
GEODIS Healthcare Market Director
David has been leading supply chain business development and global account management teams in the FMCG, Healthcare and Pharma fields for 20 years. With his expertise in complex and innovative solutions ...
Switching to a 3PL & investing in warehouse automation
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warehouse automation mobile robots supply chain
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Rather than take on the initial costs and ongoing risks of setting up your warehouse automation systems, you may want to consider moving them elsewhere. As part of their end-to-end services, third-party logistics (3PL) providers can invest in automation technologies on your behalf. This significantly reduces costs and risks, making for a more attractive business case.
The 3P...
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Logistics: four questions to help you understand the challenges of digitalization
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Between warehouse automation, order-picking robots, real-time transport tracking using geolocation, AI and ultra-personalized shipments… today we’ll be looking at the vast topic of digitalization in the logistics sector with the help of two experts: Thomas Larrieu, chief executive of Upply, a start-up specializing in digital solutions for transport professionals and Antoine Pret...
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Antoine Pretin - Thomas Larrieu
Antoine Pretin, Vice President of Engineering at GEODIS Group in charge of automation in logistics Thomas Larrieu, General Manager of Upply.
Antoine Pretin has been with GEODIS for 2 year. Antoine oversees the automation of the company...
Happiness in the Workplace: How to Keep Employees Engaged and Safe ?
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In today's fast-paced world, the logistics sector is experiencing unprecedented growth and innovation, which is being fueled by technological advancements and evolving customer demands. Yet this rapid transformation creates mounting pressures on employees, both in terms of meeting heightened expectations and ensuring their own well-being. As logistics professionals struggle to k...
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Robert
McQuaig
SVP Operational Excellence
Robert has a degree in Information Systems & Technology from University of Phoenix and holds various certifications in his field, including Lean, Six Sigma and Project Management. He joined the US Army in ...
Delivering the Final Mile: How your parcel arrives on time and on budget?
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The world of e-commerce opens up endless possibilities to consumers and businesses alike. With just a few clicks, you can find and purchase products from all corners of the globe.
In this article, we uncover the fascinating journey of your online order through the global parcel delivery system by zooming in on the global shipping process and analyzing the factors influencing del...
Author
Eric
Nawrocki
Director, MyParcel Americas
Eric has over 31 years of experience in supply chain solutions. Eric Nawrocki was responsible for developing and executing solutions to each customer's unique needs utilizing worldwide logistics networks....
Switching to a 3PL & investing in warehouse automation
Search words
warehouse automation mobile robots supply chain
Body
Rather than take on the initial costs and ongoing risks of setting up your warehouse automation systems, you may want to consider moving them elsewhere. As part of their end-to-end services, third-party logistics (3PL) providers can invest in automation technologies on your behalf. This significantly reduces costs and risks, making for a more attractive business case.
The 3P...
Author
How to attract and retain talent with CSR
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While corporate social responsibility (CSR) has been talked about since the 1950s, it has taken on a whole new dimension in recent years due to the climate crisis and the COVID-19 pandemic. With companies now aware of the interdependent relationship they have with society, they must align their growth ambitions with environmental, social and governance (ESG) issues.
The war for...
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Audrey
Lemaître
Talent Acquisition & Diversity Manager
Audrey has been in HR development position for 12 years and has significant experience in change management and HR projects. Prior to joining GEODIS, Audrey spent 5 years as Generalist HR wit...