How Mobile Tech is Redefining Groupage Distribution

Everything that matters is now in the hands of the driver.

We now live in a world where real-time information is no longer a luxury but a daily expectation. Whether it is news, business updates, health stats, or sports scores, we expect instant access to info anytime and anywhere. This level of visibility is not just convenient. It is the standard we now expect from every service.  

Logistics companies are experiencing the same demand for transparency when delivering goods to shops, restaurants, manufacturers, and private customers. Access to up-to-date insights about shipment status is becoming a key component of operations. Modern mobile technologies are making this possible, especially in groupage distribution. Equipping drivers with specialized mobile devices (terminals) has boosted their efficiency and further improved the overall performance.  

To meet the evolving needs of speed, visibility, and control, GEODIS, one of the leading logistics providers, offers tech-enabled LTL (Less-than-Truckload) services. These are designed not only for efficient consolidation but also for live tracking and management, powered by smart mobile devices and a dedicated app developed by domain experts from the GEODIS Road Network (GRN).

Let’s take a closer look at how these digital tools are powering smarter and responsive distribution across one of our key networks in Poland:

How Technology is Elevating Everyday Operations

The clarity and control brought by digitization help in streamlining processes, reducing errors, and making better decisions at every step. The core benefits of this approach are:

Improved Communication and Information Flow

The Mobile Devices that GEODIS Road Network (GRN) drivers operate are equipped with a custom-built application that enables dynamic data exchange between them and GRN branches throughout Poland. Thanks to this setup, each shipment’s journey can be easily tracked through assigned status updates, and users can add relevant comments or remarks to clarify or complete it. Integrated geolocation makes it easier to pinpoint event locations accurately, helping teams stay on top of every delivery.  

Enhanced On-Road Performance

The app reflects a deep understanding of our internal GRN team, who have embedded on-the-ground operational realities into its development. Truck drivers now get a real-time overview of their scheduled shipments for pickup and delivery. Visual and audio notifications further assist them in their daily activities, ensuring that no step of the shipment lifecycle is missed. 

All-in-One Support for Execution

The app allows vehicle operators to make phone calls and send texts directly from the platform. It also helps them navigate the route to the drop-off location without needing external maps. Group scanning of deliveries and the option of an electronic signature from the recipient significantly improve the process.  

Staying Connected When It Matters Most

In the event of any issues on the road, our distribution department can respond remotely and swiftly to provide necessary support to drivers. Importantly, the seamless exchange of information helps our team stay proactively connected with customers awaiting the delivery or collection of their goods.  

What’s New in Our App?

We are constantly working to enhance our mobile devices and apps. For us, improvement is not just about updating software versions. It is about introducing meaningful new features that make LTL workflows smarter and truly customer-centric.  

The year 2025 marks a milestone in the evolution of our groupage offerings. This year, we have introduced several additions, including next-day delivery, carry-in service, and fixed-day delivery, where goods arrive on a date chosen by the recipient.  

To further improve the experience, we now offer cashless payment options. Clients can pay securely using a payment card, a contactless method, or the popular Blik system, which is widely used in Poland.  

And we did not stop there. To better serve our diverse team base, we have added multilingual functionality, making the app highly accessible and user-friendly for foreign drivers.  

A Better Way to Deliver

Advancements in technology not only enhance the quality of service we deliver but also strengthen communication and improve the operational efficiency of our organization. High precision and faster order execution lead to greater customer satisfaction and increased competitiveness.  

Investing in the continued development of mobile technologies and applications is a key step in strengthening our capabilities. This innovation is closely aligned with our Ambition 2027 strategic development plan, one of the core pillars driving GEODIS' future growth. Through smart, forward-looking solutions, we not only simplify life for our clients and business partners but also equip the teams that work every day to deliver goods in a more innovative, sustainable, and ethical manner.  

Setting the Higher Standard

Mobile devices in the hands of drivers have become an invaluable tool in supporting day-to-day groupage activities. They help us meet rising expectations while ensuring deliveries are carried out with greater efficiency and precision.  

Customer satisfaction remains one of our top priorities, as reflected in the results of our latest global survey, where we achieved a satisfaction index of 92%. This clearly demonstrates the progress we are making and our focus on continuous improvement. But we know there is always more to do. We are committed to raising the bar and ensuring excellence in everything we do.  

Connect with our experts to discover how we can help make your distribution network smarter and more agile: