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Drive Customer Loyalty with an efficient returns management solution
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returns management customer loyalty
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With the intensification of e-commerce competition, it has become increasingly difficult to differentiate your offer. Consumers know this well — as do an increasing number of business buyers, incidentally — and details, such as an easy and convenient returns process, can affect a buying decision. Indeed, low- or no-cost expedited delivery and a flexible and easy returns policy a...
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E-commerce and new consumer demands: how is transport adapting?
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e-commerce transport delivery
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In recent years, the weight of e-commerce has continued to grow. This expansion, amplified by the pandemic and the lockdowns that led many citizens to place their first online order or to make more use of this mode of consumption, has prompted players in the sector to rethink their methods.
How do we manage the constantly increasing quantities of orders and parcels? How do we en...
Author
Vianney
Leveugle
Marketing, Communication & Customer Relationship Director at GEODIS | Distribution & Express
With 20 years of experience in marketing and sales functions for service companies operating in an international environment, Vianne...
How to overcome the challenges facing the pharmaceutical cold chain industry?
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cold chain transport challenge pharma pharmaceutical healthcare
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As revealed by the pandemic, seamless logistics is key, especially when it comes to dealing with the specificities and complexity of the pharma cold chain.
But what does that actually refer to? In this first article, we address the specific logistics challenges in the pharmaceutical cold chain, linked to the sensitivity of the products and their access to patient. We will focus...
Author
David
Frouin
Vice President Vertical Market Healthcare - GEODIS
David has been leading supply chain business development and global account management teams in the FMCG, Healthcare and Pharma fields for 20 years. With his expertise in complex and inno...
Returns management affects your business efficiency
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returns management e-commerce
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Global e-commerce retail sales have almost reached USD 5 trillion in 2021, they are expected to reach USD 5.5 trillion by 2022 and a staggering USD 7,4 trillion by 2025, according to figures released by Statista in early February. This surge is due to the digital transformation and new consumption habits, which have been boosted by the lockdowns due to COVID.
Considering this ...
Author
Ashwani
NATH
Global Head of e-commerce
Global Head of e-Channel solutions and previously Global Retail Director for GEODIS. He records more than thirty-seven years of experience in the logistics sector. He is leading the design and deployment of new...
Unpacking the Key Benefits of EVFTA for European & Vietnamese Companies
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customs trade compliance EVFTA benefits Europe Vietnam trader investor agreement rules investment rights
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In August 2020, European Union concluded the EU-Vietnam Free Trade Agreement (EVFTA) with Vietnam. It is the fourth free trade agreement that the EU signs with an Asian country and, as all previous FTAs, it eliminates customs duties and provides investment protection. Its main objective is to stimulate rapid economic growth between Vietnam and the European Union — a massive comb...
Author
Kian Chuan
CHANG
Head of Customs Brokerage, Asia Pacific region for GEODIS Logistics
Dr. KC Chang is currently the Head of Customs Brokerage, Asia Pacific region for GEODIS Logistics, based in Singapore Regional Office. Dr. Chang is an experienced ind...
Why LCL Ocean Shipping May Be the Right Solution for Your Supply Chain
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Needing to ship cargo overseas but don't have enough product to fill a full container? Struggling with the challenges of today's unpredictable ocean freight climate? It's important to know that you have options like Ocean LCL Shipments.
What is Less than Container Load (LCL)?
Less than Container Load (LCL) is the most flexible way to ship smaller, less time-sensitive produ...
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US Marketing
Freight Forwarding
GEODIS Freight Forwarding US Marketing Team is dedicated to providing relevant content to keep you informed. In collaboration with our product experts, you will find articles and insights regarding solutions and expertise for your Supply ...
Transport & Logistics Insights
We invite you to learn more about supply chains by exploring our latest news and articles on the logistics and transport industry. From the environmental and social impact of the supply chain to the latest technological innovations that deeply transform our activities, we offer you the most adapted, needed and valuable answers!
How can Foreign-Trade Zones in the USA benefit your supply-chain?
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FTZ Foreigh Trade Zone USA
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What is a Foreign-Trade Zone (FTZ) in the USA?
A Foreign-Trade Zone (FTZ) is a secure, geographical area authorized by the federal government, where commercial merchandise, both domestic and foreign, is outside the commerce of the United States for customs purposes. The United States FTZ can be located anywhere in the United States and allows manufacturers and distributors to s...
Author
Brian
Riley
Senior Vice President CHB, Americas chez GEODIS Freight Forwarding
Brian Riley is Senior Vice President of GEODIS | Freight Forwarding USA, stationed in Philadelphia, Pennsylvania. He started his career in Customs Brokerage in 1984 at F.B...
Is your Healthcare delivery model aligned with your supply chain?
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Is your Healthcare delivery model aligned with your supply chain?
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medical healthcare goods supply chain
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You can rely on a successful integrated solution to sustain distribution to your patients with GEODIS’ compliant suite of services, from customer services, warehousing and transportation to cash collection.
To respond to its steady growth worldwide, our customer, a world leading healthcare company was looking for a reliable logistics partner.
GEODIS supports its developmen...
GEODIS, a leading player in beverage distribution
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GEODIS, a leading player in beverage distribution
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The beverage market demands flawless and meticulously planned logistics. GEODIS is now more proactive than ever before as we use our proven expertise in this area.
In the middle of a summer heatwave, it is fairly easy to buy a well-chilled bottle of water or a can of soda. Behind the scenes, however, ensuring that these products are available on time at countless sales outlets ...