New answers from an unexpected quarter
Anyone with some professional knowledge of operational logistics will know of GEODIS, the multinational owned by SNCF (France’s national state-owned railway company) that offers a logistic network across the globe. It operates air & sea freight, distribution, warehousing, freight movement, and last-mile delivery: in short, end-to-end fulfillment and transport logistics.
For those unfamiliar with the company and its services, GEODIS eLogistics is the first readymade, worldwide logistics platform that’s built on the premise that 100% of your fulfillment and transportation data is available to you in real-time via open, extensible APIs.
GEODIS know how distribution, warehousing, and transport works and has built its own data systems that has been supporting a roster of clients for years. All GEODIS’s experience and information are available right across the board via the e-Logistics platform. From a single, manageable and powerful platform, brands can at last use their own systems and technology investments alongside GEODIS’s real-time data and fulfilment management solution.
We’ll be taking a more in-depth look at how this works in a more detail — some of it possibly technical — in a future article, but for now, some examples of the e-Logistics platform’s use can yield the following results:
– Growth in logistics coverage at markedly lower cost.
– Faster delivery times with closer proximity to your customers.
– Pre-integrated warehousing & transport systems ready to plug into your merchandising platforms.
– Use your own data for your own purposes, like to show live stock levels, communicate delivery progress, and feed CRM/ERP or Marcomms databases.
– Keep control of customer experience quality from e-Commerce portfolio to delivery
– Activate features such as “save the sale” & “availability to promise”.
Users of these unique capabilities have reported an 18% to 24% drop in the cost of fulfillment and a 30% growth in sales year on year thanks to the strategic advantages e-Logistics presents to reputation-sensitive brands.
Companies that carefully nurture their customers’ experiences are either throwing resources at the maintenance of distribution and storage systems, or they’re handing off control of their brand values to marketplace suppliers that only care for their own profits. With GEODIS eLogistics, the customer experience can entirely managed, in ways that change one-time customers into brand advocates.
Come back in a few weeks to look at the GEODIS offering in more detail, or if you are intrigued by what you’ve seen here: