Reverse Logistics

Optimize reverse logistics, with GEODIS’ proven returns model & international network. We design reverse flows to protect your profits & shopper experience.

Contact our Reverse Logistics experts

Our experts will provide you with more information about our solutions and know-how.

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From cost center to competitive advantage

 

Embrace customer returns with our reverse logistics solution. 

 

Whether you sell B2B or B2C, upgrade your product lifecycle management with:

 

  • Efficient product returns management
  • Collection at customer site
  • Sorting, grading, refurbishing, & repair management
  • Omni-channel remarketing
  • Cost-competitive reuse & recycling of end-of-life products
  • Real-time visibility from receiving to shipping 
  • Analytics to optimize product recovery

 

Ultimately, we improve brand protection, data security, & revenue recovery, while reducing landfill waste & incineration. 

Get a quote

Services

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Returns management

Ideal for rapid processing & efficient management of returned goods. Once we collect, inspect, sort, test & re-stock, we distribute goods & offer swap services.
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Mid-life product management: repairing, refurbishing, remarketing

Give your unwanted, damaged, or end-of-lease goods a second life. We manage all the processes that enable reuse, from refurbishment and data wiping to resale.
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End-of-life product management: dismantling, recycling

We inspect & dismantle non-repairable goods and then run scrapping, recycling, & certified destruction. We also obtain value from certain goods via remarketing.

Watch how we do it

    View video transcript

    Reverse logistics solution: A powerful differentiator

    Reverse logistics is a critical business process, especially considering the 30% return rate on online sales. But processing product returns is tedious. It is also expensive due to rising transport costs, supply chain disruptions, & excess inventory. 

    Manage these returns well, and you gain a competitive business advantage – and an additional source of profit.

    I’m looking for a location in
    United States (137 results)
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    GEODIS USA, Inc. - Atlanta
    200 Tradeport Drive,Suite 400, 30354 Atlanta
    GEODIS USA, Inc.
    200 Tradeport Drive, 30354 Atlanta
    GEODIS | Contract Logistics - Atlanta
    5200 Phillip Lee Dr, 30336 Atlanta
    GEODIS USA, Inc. - Atlanta, GA
    200 Tradeport Drive,Suite 400, 30354 Atlanta, GA
    GEODIS | Contract Logistics - Aurora
    19755 East 35th Dr, 80011 Aurora
    GEODIS | Contract Logistics - Baytown
    5000 Ameriport Pkwy, TX 77520 Baytown
    GEODIS | Contract Logistics - Baytown
    5000 Ameriport Pkwy, 77520 Baytown
    GEODIS | Contract Logistics - Bensenville
    1260 N Ellis St, 60106 Bensenville
    GEODIS | Contract Logistics - Bethlehem
    4000 Township Line Road, 18017 Bethlehem
    GEODIS | Contract Logistics - Bolingbrook
    700 S Weber Rd, 60440 Bolingbrook
    GEODIS | Contract Logistics - Breinigsville
    651 Boulder Drive, Ste 100, 18031 Breinigsville
    GEODIS | Contract Logistics - Brentwood
    7101 Executive Center Drive Suite 333, TN 37027 Brentwood
    GEODIS | Contract Logistics - Brentwood
    7101 Executive Center Drive, Suite 333, 37027 Brentwood
    GEODIS | Contract Logistics - Carlisle
    80 S Middlesex Road, Suite 4, 17015 Carlisle
    GEODIS | Contract Logistics - Carlisle
    1485 Dennison Circle, 17013 Carlisle
    GEODIS | Contract Logistics - Carlisle
    70 Logistics Dr., 17013 Carlisle
    GEODIS | Contract Logistics - Carson
    2255 East 220th St., 90810 Carson
    GEODIS | Contract Logistics - Carson
    2116 E 220th Street, 90745 Carson
    GEODIS | Freight Forwarding - Carson
    2155 E. 220th Street, 90745 Carson
    GEODIS | Contract Logistics - Chambersburg
    1490 Nitterhouse Drive, 17201 Chambersburg
    GEODIS | Contract Logistics - Chambersburg
    2999 Guilford Springs Rd, 17202 Chambersburg
    GEODIS | Contract Logistics - Chambersburg
    1440 Sheffler Dr, 17201 Chambersburg
    GEODIS USA, Inc. - Charleston
    4995 LaCross Road, Suite 1350, SC 29406 Charleston
    GEODIS | Contract Logistics - Charlotte
    1800 Associates Lane Suite E, 28217 Charlotte
    GEODIS USA, Inc. - Chicago
    2000 Arthur AvenueSuite A, Elk Grove Village, 60007 Chicago
    GEODIS | Contract Logistics - City of Industry
    19430 E Arenth Ave, 91748 City of Industry
    GEODIS | Contract Logistics - Clayton
    1801 Innovation Blvd, IN 46118 Clayton
    GEODIS | Contract Logistics - Columbus
    4314 East 5th Street, 43219 Columbus
    GEODIS | Contract Logistics - Compton
    301 W. Walnut Street, 90220 Compton
    GEODIS | Contract Logistics - Concord
    215 International Dr, 28025 Concord
    GEODIS | Contract Logistics - Cranford
    570 South Avenue, 07016 Cranford
    GEODIS | Contract Logistics - Crystal Lake
    390 Congress Pkwy, 60012 Crystal Lake
    GEODIS | Contract Logistics - Dallas
    4001 Adler Drive, 75211 Dallas
    GEODIS | Contract Logistics - Dallas
    4040 Pipestone Rd, 75212 Dallas
    GEODIS | Contract Logistics - Dallas
    3700 Pinnacle Point Drive, 75211 Dallas
    GEODIS | Freight Forwarding - Edison
    75 Northfield Avenue, 08837 Edison
    GEODIS | Contract Logistics - Edison; NJ
    75 Northfield Ave. Side A, 8837 Edison; NJ
    GEODIS | Contract Logistics - Edwardsville
    349 Gateway Commerce Center Dr E, 62025 Edwardsville
    GEODIS | Contract Logistics - Edwardsville
    #14 Gateway Commerce Center Drive, 62025 Edwardsville
    GEODIS | Contract Logistics - Edwardsville
    4015 Lakeview Corporate Dr., 62025 Edwardsville
    GEODIS | Contract Logistics - Edwardsville
    #18 Gateway Commerce Center Drive, East, 62025 Edwardsville
    GEODIS | Contract Logistics - Edwardsville
    #21 Gateway Commerce Center Drive, 62025 Edwardsville
    GEODIS USA, Inc. - Elk Grove Village; IL
    2000 Arthur AvenueSuite A, 60007 Elk Grove Village; IL
    GEODIS | Supply Chain Optimization - Endicott
    1701 North Street, NY-13760 Endicott
    GEODIS | Contract Logistics - Excelsior Springs
    1100 Italian Way Bldg 1 & 2, 64024 Excelsior Springs
    GEODIS | Contract Logistics - Fon du Lac
    247 Kohlman Road, WI 54935 Fon du Lac
    GEODIS | Contract Logistics - Fon du Lac
    122 Kohlman Road, WI 54935 Fon du Lac
    GEODIS | Contract Logistics - Fon Du Lac
    187 Kohlman Road, WI 54935 Fon Du Lac
    GEODIS | Contract Logistics - Fontana
    13053 San Bernardino Ave, 92335 Fontana
    GEODIS | Contract Logistics - Fontana
    13277 San Bernardino Avenue, 92335 Fontana
    GEODIS | Contract Logistics - Fort Worth
    3501 Sandshell Drive, 76137 Fort Worth
    GEODIS | Freight Forwarding - Franklin Square
    390 Franklin Ave, 11010 Franklin Square
    GEODIS | Contract Logistics - Franklin Square
    390 Franklin Avenue, NY 11010 Franklin Square
    GEODIS | Contract Logistics - Grand Prairie
    2010 January Lane, 75050 Grand Prairie
    GEODIS | Contract Logistics - Granite City
    #6 Konzen Court, 62040 Granite City
    GEODIS | Contract Logistics - Granite City
    119 North Gate Industrial, 62040 Granite City
    GEODIS | Contract Logistics - Granite City
    117 North Gate Industrial, 62040 Granite City
    GEODIS | Contract Logistics - Greenwood
    1401 Highway 246 S, 29646 Greenwood
    GEODIS USA, Inc. - Houston
    8210 Humble-Westfield RoadSuite 100, 77338 Houston
    GEODIS | Contract Logistics - Houston
    1521 Greens Rd #100, 77032 Houston
    GEODIS | Contract Logistics - Jacksonville
    1720 Lewis Industrial Dr Ste 1, 32254 Jacksonville
    GEODIS | Contract Logistics - Jacksonville
    780 Whittaker, 32218 Jacksonville
    GEODIS | Contract Logistics - Joliet
    2780 McDonough St, 60436 Joliet
    GEODIS | Contract Logistics - Jurupa Valley
    3285 DeForest Circle, 91752 Jurupa Valley
    GEODIS | Contract Logistics - Kansas City
    1403 Fairfax Trafficway, 66115 Kansas City
    GEODIS | Contract Logistics - Kansas City
    8600 N E Underground Drive, Pillar 216, 64161 Kansas City
    GEODIS | Contract Logistics - Kansas City
    4101 Empire Road, 64120 Kansas City
    GEODIS | Contract Logistics - Kent
    27232 72nd Avenue, 98032 Kent
    GEODIS | Contract Logistics - Kutztown
    9750 Commerce Circle, 19530 Kutztown
    GEODIS | Contract Logistics - Lancaster
    3501 Midpoint Dr, 75134 Lancaster
    GEODIS | Contract Logistics - Lansing
    2702 ENA Drive, 48917 Lansing
    GEODIS | Contract Logistics - Laredo
    12135 Sara Road, 78045 Laredo
    GEODIS | Contract Logistics - LaVergne
    407 Sanford Road, TN 37086 LaVergne
    GEODIS | Contract Logistics - Lebanon
    1050 International Drive, 37090 Lebanon
    GEODIS | Contract Logistics - Lebanon
    1009 Commerce Way, 37090 Lebanon
    GEODIS | Contract Logistics - Madison
    1750 Wayne Lanter Ave, 62060 Madison
    GEODIS | Contract Logistics - McAllen
    6100 South International Pkwy, 78503 McAllen
    GEODIS | Contract Logistics - McDonough
    1793 State Route 42, 30253 McDonough
    GEODIS | Contract Logistics - McDonough
    90 King Mill Road, 30253 McDonough
    GEODIS | Contract Logistics - McDonough
    275 Declaration Drive, 30253 McDonough
    GEODIS | Contract Logistics - mechanics burg
    100 Sterling Parkway, Suite 200, PA 17050 mechanics burg
    GEODIS | Supply Chain Optimization - Mechanicsburg
    100 Sterling Parkway, STE 200, 17050 Mechanicsburg
    GEODIS | Contract Logistics - Memphis
    5510 Holmes Road, 38141 Memphis
    GEODIS | Contract Logistics - Memphis
    5540 Holmes Road, 38141 Memphis
    GEODIS | Contract Logistics - Memphis
    5265 Hickory Hill Road, 38118 Memphis
    GEODIS | Contract Logistics - Miami
    1825 NW 87th Ave, 33172 Miami
    GEODIS | Freight Forwarding - Miami
    1751 NW 129th Ave, Suite 100, 33182 Miami
    GEODIS | Contract Logistics - Monroe Township
    1 Costco Drive, 08831 Monroe Township
    GEODIS | Contract Logistics - Mt Juliet
    549A Aldi Blvd, 37122 Mt Juliet
    GEODIS | Contract Logistics - New York
    390 Franklin Ave, Franklin Square, NY 11010 New York
    GEODIS | Contract Logistics - Newark
    888 Doremus Ave, 07114 Newark
    GEODIS | Contract Logistics - Ontario
    5650 E Santa Ana St, 91761 Ontario
    GEODIS | Contract Logistics - Ontario
    3645 E Philadelphia St, 91761 Ontario
    GEODIS | Contract Logistics - Orlando
    1401 Tradeport Dr., 32824 Orlando
    GEODIS | Freight Forwarding - Philadelphia
    5101 S. Broad Street, 19112 Philadelphia
    GEODIS | Contract Logistics - Philadephia
    5101 South Broad St, 19112 Philadephia
    GEODIS | Contract Logistics - Phoenix
    6200 W Van Buren Street, 85043 Phoenix
    GEODIS | Contract Logistics - Plainfield
    281 Airtech Parkway STE 101, 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    3870 S Ronald Reagan Parkway, 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    1101 Whitaker Road, 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    2425 E Perry Road, 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    2450 Stanley Road, 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    1251 South Perry Rd, 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    281 Airtech Parkway STE 191, IN 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    1100 Whitaker Road, 46168 Plainfield
    GEODIS | Contract Logistics - Plainfield
    1631 Opus Dr, 46168 Plainfield
    GEODIS | Contract Logistics - Pleasant Prairie
    8691 109th St, 53158 Pleasant Prairie
    GEODIS | Supply Chain Optimization - Poughkeepsie
    2678 South Rd, Suite 104, Poughkeepsie, NY, NY-12601 Poughkeepsie
    GEODIS | Contract Logistics - Poughkeepsie
    2678 South Road, Suite 104, 12601 Poughkeepsie
    GEODIS | Contract Logistics - Poughkeepsie
    2455 South Road, Bldg 6, 12601 Poughkeepsie
    GEODIS | Contract Logistics - Redlands
    2301 W San Bernardino Ave, 92374 Redlands
    GEODIS | Contract Logistics - Rialto
    1710 W Baseline Road, 92376 Rialto
    GEODIS | Contract Logistics - Riverside
    1580 Eastridge Avenue, 92507 Riverside
    GEODIS | Contract Logistics - Riverside
    6677 Box springs Blvd, 92508 Riverside
    GEODIS | Contract Logistics - Robbinsville Twp
    24 Applegate Dr., 08691 Robbinsville Twp
    GEODIS | Contract Logistics - Romeoville
    99 North Pinnacle Drive, 60446 Romeoville
    GEODIS | Contract Logistics - Romeoville
    790 Taylor Rd., 60446 Romeoville
    GEODIS | Contract Logistics - Romeoville
    1101 West Taylor Road, 60446 Romeoville
    GEODIS | Contract Logistics - San Jose
    5325 Hellyer Avenue, Floor 2, 95138 San Jose
    GEODIS | Contract Logistics - Santa Monica
    1740 Stewart Street, Suite 320, 90404 Santa Monica
    GEODIS | Contract Logistics - Savannah
    2385 Tremont Rd, 31405 Savannah
    GEODIS | Contract Logistics - Somerset
    600 Cottontail Lane, 08873 Somerset
    GEODIS | Contract Logistics - Southaven
    366 Stateline Rd, 38671 Southaven
    GEODIS | Contract Logistics - Sparks
    475 Lillard Drive, 89434 Sparks
    GEODIS | Contract Logistics - Sparks
    620 Spice Islands Drive, 89431 Sparks
    GEODIS | Contract Logistics - Sparks
    755 Lillard Drive, 89434 Sparks
    GEODIS | Contract Logistics - Sparks
    450 Lillard Drive, 89434 Sparks
    GEODIS | Contract Logistics - Sparks
    251 South McCarran Blvd, 89434 Sparks
    GEODIS | Contract Logistics - Statesville
    2203 Sherrill Drive, 28625 Statesville
    GEODIS | Contract Logistics - Statesville
    2601 Sherrill Drive, 28625 Statesville
    GEODIS | Supply Chain Optimization - The Woodlands
    25700 Interstate 45, Suite 4086, 77386 The Woodlands
    GEODIS | Contract Logistics - Toledo
    6130 Brent Drive, 43611 Toledo
    GEODIS | Contract Logistics - Tolleson
    495 S 99th Avenue, 85353 Tolleson
    GEODIS | Contract Logistics - Torrance
    19400 S Western Avenue, 90501 Torrance
    GEODIS | Contract Logistics - Wilimgton
    29700 S Graaskamp Blvd, IL 60481 Wilimgton
    GEODIS | Contract Logistics - Wilmer
    101 Sunridge Ave, 75172 Wilmer
    GEODIS | Contract Logistics - Winchester
    100 Tyson Drive, 22603 Winchester
    United States (137 results)
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    Damien-Derouene-expert.jpg

    "The exponential growth of eCommerce has led to the development of new consumer habits. For one, online customers tend to order several sizes and/or colors of an item to try at home. This implies a high volume of returns. How your retail business handles these returns will determine your customer’s shopping experience. And that is important because 95% of satisfied customers come back to shop for more; while 90% will not if they’re dissatisfied."

     

    Damien Derouene, GEODIS, Global Director, Reverse Logistics, Supply Chain Optimization

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    Frequently asked questions

    Reverse logistics involves the process of retrieving unwanted or defective goods from customers. The return may have been requested for several reasons including damage or wrong specification of the goods delivered. Smartly invest in a reverse logistics partner to optimize your returns management. 

    In reverse logistics, you may have to manage some or all the following processes:

     

    • Returns management
    • Recall of faulty goods
    • Repair and maintenance of stock
    • Repackaging returned goods for resale or reprocessing
    • Redeployment of products
    • Dismantling products for the sale of its parts
    • Recycling and selling end-of-life materials or certified disposal

    How well the return process is managed speaks volumes about your company’s commitment to its customers. If reverse fulfillment happens smoothly and without any delays, it will encourage customers to shop from you again, and more often. Thus, getting your reverse supply chain right is a great way to secure customer loyalty.

    Ecommerce businesses with environmental goals should opt for reverse logistics that does not let returned products feed into the landfills or be incinerated. When undertaking the return process, your business needs to take an informed decision to repair, refurbish, recycle, and extract components from the goods.

    Fill out the form to get in touch with our GEODIS experts

     

    We’ll show you how you can use GEODIS to deliver what matters to your customers. No matter the size, goals or shape of your business – we can tailor-make our solutions to fit your needs.

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