Choosing the right delivery method to ensure work proceeds smoothly
Let's face it: every job site has unique characteristics that require adaptation and so a customized service. This is achieved through "white glove" delivery, which is synonymous with demanding, precise and quality service. This top-notch service is defined by several components, from the scheduled grouping of multiple deliveries to the same site to software that organizes and optimizes drop-off, storage locations, and incoming flows.
Delivery must be fast, including an express delivery network with a large geographical cover for the last few miles. In addition, pre-qualification can begin as soon as an order is placed: a department employee contacts the worksite delivery manager directly to facilitate acceptance by obtaining precise information about the site. Packaging retrieval, with a view to recycling and getting rid of debris that interferes with smooth operations, can be incorporated into the process.
Finally, we should remember that safe delivery, ensured by working with trained drivers (e.g. holders of safe driving certificates) or by creating dedicated spaces with specific standards, must never be underestimated: it is an imperative in terms of ethics but also involves cost control considerations.
The delivery management model at Hilti, the world leader in power tools for construction and building professionals, is particularly enlightening in showing what good management can achieve. Developed with GEODIS, the tailor-made solution, with uniforms for delivery personnel and customized equipment bearing the Hilti logo, has enabled nearly all deliveries to be qualified: they arrive on-site within two days, with included packaging pick-up.
Choosing a reliable and responsive delivery solution that is suited to the specific constraints of construction sites is a competitiveness factor for construction companies and suppliers of materials and construction equipment.
For more information :