Last‑Mile Delivery

 

Last‑Mile Delivery is the final hand‑off from a distribution node to the end consumer—costly and CO₂‑intensive, often 40 % of e‑commerce logistics spend. 

 

 Innovations include micro‑fulfillment centers, parcel lockers, crowd‑shipping and drones. Dynamic routing apps optimize density and align with customer time windows; EV and cargo‑bike fleets meet LEZ regulations.

Last Mile Delivery

What are the key metrics?

 

  • On-Time In-Full (OTIF): measures the percentage of customer orders that are delivered on time (when the customer expects them) and in full (with the exact quantity and items ordered, without shortages or substitutions).
  • click‑to‑door
  • first‑attempt success and 
  • live tracking accuracy

How to cut last‑mile cost?

 

Consolidate deliveries into lockers, use AI density routing and offer off‑peak delivery slots.

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