Tips for Successful DDP Shipping
Provide Transparent Policies
Brands should always let international customers know what to expect by clearly detailing how taxes and duties will be handled. Brands can especially emphasize their shipping policy, FAQ page, checkout, and confirmations.
Ensure Effective Tracking
Brands should leverage carrier partners capable of tracking parcels shipped via DDP. Customers, and the brands themselves, can then use their tracking information to monitor shipping and ensure on-time deliveries. Delivering orders on time builds trust, and shipment tracking numbers help to offer reassurance to buyers.
Integrate the e-Commerce Shopping Cart
Brands will need to integrate their total landed cost calculator and parcel tracking at the online shopping cart level. The technology integration supports real-time calculations based on international charges and changing regulations. Additionally, it provides your customers with parcel visibility throughout the entire process. In order to effectively integrate, most e-Commerce brands will need a strong carrier partner capable of integrating technology maturely.
Find a Strong Carrier Partner
Working with a strong carrier partner that can support DDP shipping is crucial for U.S. brands on the rise. The relationship with this carrier partner should be strategic, transparent, and data-driven.