What are the terms of compensation if my shipment is not delivered or is damaged ?
To help you understand the rules for managing compensation at GEODIS, we have prepared a detailed practical guide especially for our customers.
It explains the regulatory deadlines, reservations on delivery, the documents needed to manage a claim, etc.
This document is given to all our customers by each business relationship manager.
If you need specific support on this topic, please contact your sales manager or your dedicated Customer Relations department, who will be happy to help you.
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