Frequently asked questions
Warehousing covers storage, inventory management, and the physical facility. Fulfillment covers what happens to that inventory once an order comes in, picking, packing, and shipping across whichever channel the order came from. GEODIS runs both through the same WMS, which is what allows a single inventory pool to serve B2B, B2C, and marketplace orders at once.
It doesn't change the customs process itself or CBP timelines, which are set independently of any logistics provider. What it changes is how quickly a classification question or documentation issue reaches the people who need to act on it, since it moves through one internal system rather than across a vendor boundary.
This depends heavily on your specific systems and contract terms with your current vendors, and it's worth raising directly with any provider you're evaluating before committing. Data migration and system integration timelines vary enough by situation that a general answer wouldn't be useful here.
Yes. These service areas can be combined in different combinations depending on where your current setup creates the most friction. You don't need to move your entire logistics operation to see a benefit from combining two functions.
The friction described in this guide, reconciling data across systems, slower root-cause analysis, mismatched service levels, tends to grow with order volume and channel complexity. A company running a handful of orders through one channel may not feel it. A company running B2B, B2C, and marketplace orders through several vendors usually does.