Scale Up Your Online Marketplace with Smarter Logistics

Discover how an online retailer scaled up without compromising on customer delight.

Key takeaways

A small online retail business started with a 2,200 sq ft outsourced facility.
Today, it has grown into a multi-country network solution that locally supports key markets - reducing the need for cross-border shipping.
Our client provides delivery in less than two days for more than 90% of their European customers.
Discover how our expertise in local markets and logistics processes helped the retailer efficiently scale up and deal with complex challenges.

Online marketplace challenges

Fluctuation in supply, demand, and product volumes

Our client's retail peak season lasts for three to six months. During these times there's a strong need for up to 40% additional capacity to handle products and orders.
GEODIS supports our client in scaling between 1,000 and 40,000 sqm each peak season, including the addition of warehouse infrastructure, equipment, and workforce.

Fast shipments and deliveries over large geographic areas

Today’s online marketplaces need to fulfill orders faster than ever before.
We help our client meet their commitments to deliver orders across Europe in two days or fewer.

Accurate forecasting to maximize product availability

Retailers must avoid lost sales due to products being out-of-stock.
GEODIS provides robust logistics forecasting and inventory control to maximize availability.
We integrate this with our Warehouse Management System and stock tracking so customers get exactly what they want.

Customer-focussed solutions

GEODIS monitors, manages, and executes every aspect of logistics on behalf of our retail client. Our strategies and activities include:

Tracking a large set of hourly and weekly KPIs such as pick accuracy, cut-off times, inventory accuracy, and carrier performance.
Planning and demand forecasting to anticipate the correct level of inventory needed for each product within the network.
Managing high order volumes during busy seasons, product launches, and promotional events by quickly deploying pop-up warehouses.
Improving shipping speeds and costs by picking, packing, and shipping the orders from warehouses closest to the transportation hubs.

We're a true growth partner with our client, helping them to grow and scale quickly through providing best-in-class supply chain management and logistics.

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