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Courier Solutions

ENSURE THE CONTINUITY OF YOUR ACTIVITIES

For situations where time is more than critical

GEODIS provides you with an urgent transport offer

High availability - 24 hours a day, 7 days a week

- Our couriers are operated by dedicated teams, grouped into regional centres of expertise throughout France.

- We commit ourselves to provide you with an estimate in less than 30 minutes and to take charge of the goods within 2 hours of the estimate being validated*.

- We set up a continuity plan in the event of an incident. 

 

Transparency and responsiveness throughout the process 

- You have real-time monitoring from your portal of the estimated time of arrival (ETA), calculated according to the journey and the vehicle's traffic flow 

- Access to the geolocation of your merchandise from your portal and the recipient interface

- Email and/or sms notifications are sent to you and your recipient during the main stages of the transport (taking into account your request, taking charge of the goods, delivery of the goods).

- In the event of a delay or incident, the Courier Centre will inform you immediately by phone.

 

A matter for specialists

- Our teams are made up of professionals in the field of courier service, experienced in the special requirements of this type of transport.

- They work with a network of couriers who have been tested and evaluated throughout the partnership, in particular on their commitment to respect our strict processes (feedback, immediate reporting of a delay or incident).

- Our teams know how to study and implement tailor-made and complex solutions.

 

Technical data

- Urgent shipments to France and European countries

- Service available 24/7

- Track & trace in real time and geolocation  

- Tailor-made studies of complex needs 

* For all types of freight (excluding regulated materials), within the limit of 1.2 tons and which can be transported in a vehicle up to 14 m3. 

For consignments outside these standards, response and pick-up times may be different.

 

 

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GEODIS has always considered data privacy as one of its priorities. We implement strong security solutions in compliance with the GDPR provisions. Taking into account the obligations set by this legislation, we seek the following express consents from you:

You authorize GEODIS to collect and process your personal data. Such data are necessary to provide you information and marketing offers. You can, at any time, (i) withdraw permission and (ii) get access to your personal data stored and process by GEODIS. In GEODIS, your data privacy rights are protected by our Data Protection Officer ([email protected]). The retention period of your personal data is limited to 3 years, after which, your data will be deleted. Your data will be stored within the European Union borders and Switzerland and won’t be used for any automated processing, including profiling.

Security measures required by the legislation are being implemented.

You have read and agree with GEODIS Privacy Policy.

You’re aware of your rights as a Data Subject. You can contact at any time GEODIS claiming for your rights.

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