Customer satisfaction

7 posts available

Latest articles

Forecasting growth chart

How to Improve Your Logistics Forecasting

Logistics forecasting requires robust computer modeling. To achieve this, it’s important to focus effort on three main areas.
Chart showing business growth over time.

Why Forecasting is a Fundamental Engine for Business Growth

​​​​​​​Accurate, responsive, and robust business forecasting is essential to meeting the changing and challenging needs of businesses and consumers today.
A shopper purchasing online with a credit card

E-Commerce Fraud and You: What to Watch in 2021

Consumer trends continue to shift strongly toward e-Commerce, growing 44% year-over-year and representing 21.3% of total retail sales in 2020. Per McKinsey, online retail grew

by Lee Vance

e-Commerce Purchase via a Laptop

Delivery Duty Paid (DDP) Will Decrease Cart Abandonment for International E-Commerce

For many organizations, selling internationally is an excellent way to reach more customers and grow e-Commerce business. 
 

With international e-Commerce, new taxation and duties

by Lee Vance

Packing up an e-Commerce retail return in a parcel box

3 Keys to Successful E-Commerce Returns Management

E-Commerce accelerated and evolved last year, growing 44%. Online sales currently account for more than one in every five transactions, and online spending represented

by Nick Curattalo

e-Commerce Parcel

What is Delivery Duty Paid (DDP)? Learn the Advantage of DDP

Delivery Duty Paid (DDP) means that the e-Commerce merchant pays all value-added tax (VAT), duties, and customs clearance associated with an international shipment, passing that cost
DDP airplane and shopping cart

The Advantage of Delivery Duty Paid (DDP) versus Delivery Duty Unpaid (DDU) for International Shipping

Author: John Wylie
 

While selling internationally allows brands to reach a larger consumer base and diversify their market presence, changing regulatory practices make