Mini Logistics Case Study: Retail Customs Brokerage

We manage 40,000 customs declarations every year for a global retail client and help them to reduce customs duties and taxes.

Our mini case studies provide a quick snapshot of how we've helped clients optimize and manage their supply chain and logistics services.


Our retail logistics client

  • A global retail customer based in the U.S.


Retail logistics customs requirements

Our client had several requirements from customs brokerage and trade services:


  • Reduce expenses through consolidated entries and other cost-management opportunities
  • Require a customs brokerage with deep experience in general merchandise
  • Remove inefficient processes, controls, and underperforming brokerage partners
  • Introduce automated processes for customs compliance
  • Optimize for high compliance and capabilities


Customs brokerage services

We provide the following brokerage services to our retail client:


  • Comprehensive customs classification, clearance, and other brokerage services
  • Customs consultancy and trade services to optimize imports and reduce costs
  • Technology integration and an EDI-driven digital customs interface that integrates across GEODIS, our client, and USCBP
  • Specialty broker knowledge across retail merchandise
Core customs solutions

Features of our customs brokerage solution

We offered our client the following features as part of our retail customs brokerage services:


  • Tiered pricing structure based on customs volume
  • Deep bench of expertise from the GEODIS customs team covering general merchandise
  • Centralized control tower to track the status of every shipment in one place
  • EDI/API connectivity for real-time visibility and reporting
  • Consultancy via our specialized trade services
  • Training, education, and industry updates for our client


Customs brokerage results

We achieved substantial improvements on behalf of our retail client:


  • Managed 40,000 customs declarations a year
  • Enhanced their product speed to market
  • Reduced demurrage and penalty costs
  • Drove cost savings on a large volume of imports
  • Increased visibility of shipment flows and customs milestones
  • Optimized for reduced duties and taxes

How GEODIS can help

GEODIS is one of the biggest customs brokerage, logistics, and transportation providers in the U.S. and around the world. Get in touch with GEODIS to see how we can meet your customs brokerage and trade service needs.