Quality Control and Inspection Services

GEODIS implements comprehensive quality control through multi-stage inspection processes. We perform receiving inspection verifying products against documentation, in-storage monitoring through cycle counts, in-process validation for special handling, and final inspection before shipping. Our quality management system tracks millions of units annually with systematic inspection protocols. All procedures follow ISO 9001 certification requirements and account-specific standards developed during implementation.

First Article Inspection validates new products before they enter active inventory. Items arrive with "Inactive" status and are segregated for inspection. Our inventory control personnel verify dimensions using scanning technology, confirm weight and volume, validate UPC accuracy, assign pick locations, and configure product groups. Only after passing all verification steps are items activated in our system for fulfillment. This systematic approach prevents costly errors from impacting your operations.

GEODIS performs thorough quality inspection of all returned items. We verify products are unopened and undamaged, check for cleanliness and tampering evidence, validate that expiration dates meet 12-month minimums, confirm receipt within return windows, and assess packaging conditions. Returned items are segregated pending your disposition instructions. Our evaluations maximize your recovery value while protecting inventory integrity.

Our Warehouse Management System captures lot codes during receiving and maintains visibility throughout the warehousing and distribution process. We track expiration dates for regulated products, implement pick front rotation for older products, and ensure compliance with your specific date requirements. The system prevents expired products from shipping while optimizing rotation. This systematic tracking is essential for healthcare, food, and other regulated industries.

GEODIS holds comprehensive quality certifications including ISO 9001:2015 for quality management systems, ISO 13485:2016 for medical devices, FDA registration for pharmaceuticals, AIB certification for food safety, and industry-specific requirements. We maintain state licenses where needed and follow standards including GMP/GDP for pharmaceuticals. These certifications ensure compliance across diverse product categories and regulatory frameworks.

Yes, we develop custom Standard Operating Procedures (SOPs) during implementation to meet your specific needs. All inspection processes follow our ISO work Instructions while incorporating your account-specific requirements. We adapt procedures for unique products, special handling needs, regulatory compliance, and customer standards. Our quality teams work with you to design inspection protocols that protect your brand while maintaining operational efficiency.

Quality issues are identified in real-time through our systematic inspection processes. Our WMS immediately flags non-conforming products with hold tags and segregation protocols. Documentation flows through the system triggering alerts to relevant stakeholders. The Visibility Portal provides 24x7 access to quality metrics and issue tracking. This immediate identification prevents defective products from advancing while enabling rapid corrective action.

GEODIS performs quality testing based on your specific requirements with detailed reporting. Services include new product inspection before introduction, damage assessment of inbound freight, and First Article Inspection for new SKUs. We document all testing results in our Quality Management System for tracking and analysis. Testing protocols adapt to your industry standards and customer requirements.

Quality inspection integrates seamlessly with all warehouse operations through our unified WMS. Products requiring inspection are automatically flagged and routed appropriately. Quality status codes control inventory availability for picking. Inspection results flow to Vendor Managed Inventory systems for supplier management. This integration extends to value-added services, ensuring quality validation at each customization step. The result is comprehensive quality control throughout your supply chain.

Products failing inspection receive immediate hold status and physical segregation from active inventory. Our system applies hold tags and directs items to designated quality control areas. We document rejection reasons and communicate with appropriate stakeholders for disposition decisions. Options include return to vendor, rework authorization, certified destruction, or alternative disposition based on your requirements. Complete documentation ensures traceability and continuous improvement.